Our customer service support staff may be reached directly at our main dial in number of each location at any time Monday through Friday 8:00am to 5:00pm. Those customers participating in our maintenance contract programs may dial in at any time 24 x 7 and an on call service technician will be notified to assist you. The staff should always be courteous and promptly attend to your request. Scheduling of service requests are on a first come basis with the exception of our maintenance contract customers that receive automatic priority support.
At any time during a service request if your expectations are not being met please escalate your concern to the Manager or Vice President level.
Locations and service support numbers:
To escalate a concern or express a compliment at a local level please contact:
A Message from the President of Texas Communications
If at any time you believe your request has not been properly handled please contact me directly via email at firstname.lastname@example.org or via phone at 325-695-6962. This will allow you to speak to Lewis Bergman, the President of Texas Communications.