International All-In-One: ACOM AutoMAX
Zetron’s ACOM AutoMAX is an international all-in-one solution that merges ACOM Command & Control with a CAD-and-mobility suite to deliver fully integrated communications between control centers and field resources.
This best-in-class platform combines LTE and land mobile radio dispatch, computer-aided dispatch, incident management, case reporting, mobile CAD, and smartphone apps to enhance situational awareness and reduce response times.
ACOM AutoMAX Suite Components
- ACOM Command & Control
- AutoMAX Computer Aided Dispatch (CAD)
- AutoMAX Mobile CAD
- AutoMAX Incident Management
- AutoMAX Case Management & Reporting
- AutoMAX App (iOS, Android, Windows 8, Tizen)
Note: This solution is not available in North America.
Integrated Solutions for Mission Success
ACOM AutoMAX brings together a tightly integrated suite of software and systems to solve the most complex public safety and mission-critical communication challenges. By unifying control center and field operations, it empowers incident response teams with “The Power to Respond.”
Core Product Features
ACOM Command & Control
- Dedicated API integration with AutoMAX applications
- Scalable architecture—supports hundreds of positions
- Supports both traditional and mobile dispatch
- Built-in redundancy for maximum uptime
- Customizable, feature-rich graphical user interface (GUI)
- Interoperability with legacy and current radio/telephony systems
- Standards support: TETRA, Project 25 (P25), DMR
- Encryption: AES, DES, FIPS 140-2, Key Management support
- Supports SNMP for network monitoring and reporting
AutoMAX Computer Aided Dispatch (CAD)
- Integrated CAD, GIS, and AVL capabilities
- Call handling from AVL or CAD screens
- Displays incidents and nearest units with drag-and-drop dispatch
- Auto-generated incident numbers
- Includes unit and incident history search
- Color-coded and symbol-rich UI for status differentiation
- Prior Calls search and embedded escalation module
- Auto notification via fax, voice response, and SMS
AutoMAX Mobile CAD
- Supports vehicle-mounted and handheld terminals
- Delivers incident details, maps, and route info in real time
- Field personnel can update incident/unit status
- Integrates AutoMAX Routing Navigator for GPS-based dispatch
- Allows background checks and silent dispatch to reduce radio use
Multilingual Interface Support
ACOM AutoMAX is fully internationalized. Dispatch screens can be configured to support a wide variety of languages, including:
- Arabic
- Chinese
- Cyrillic
- Latin Scripts
Operators can easily switch between two languages with a single click—perfect for multilingual teams in international or border-region deployments.