CallTouch Transportation Communications System
Zetron’s CallTouch is a fully-integrated, safety-critical incident and signaling control room telephony solution designed to revolutionize the communications experience in modern transportation environments. Built for rapid, accurate response during emergencies, CallTouch ensures calls from field operations are routed directly to the appropriate incident management personnel.
Trusted by some of the world’s most sophisticated transport systems, CallTouch enhances safety, coordination, and visibility with support for integrated CCTV, mapping, and signaling data.
Transforming Control Room Communication
CallTouch is purpose-built for transportation sectors that require precise, real-time coordination between field teams and control centers. By merging intuitive touchscreen control with advanced call routing logic, it empowers operators to manage radio and telephone calls with confidence—especially during critical incidents.
Integrated mapping and CCTV systems deliver immediate visual context, improving situational awareness and response times across transport networks.
Highly Resilient and Secure
CallTouch is engineered for continuous uptime and dependable operation under high-stress conditions. With support for a secure, permissions-based framework, only authorized users can access system functionality—ensuring compliance, accountability, and safety.
Its robust design offers high resilience across infrastructure and hardware components, providing uninterrupted service even in the face of multiple failures. Compatible with a wide range of industry-standard telephone switches, CallTouch is a switch-agnostic solution ready for complex deployment environments.
CallTouch Core Features
- Optimized for touchscreen operation
- Granular, role-based access controls
- Seamless integration with telephony systems
- Support for multiple communication paths (phone, radio)
- Web-based architecture for centralized management
- User-friendly, intuitive interface
- Simplified setup and operator training