
Command & Control Solutions
ACOM Command & Control is designed to meet the complex demands of mission critical communication centers throughout the world. With advanced telephony capabilities and integrated radio communications, ACOM delivers a robust command and control system, offering both centralized and distributed configurations with unparalleled efficiency.
Engineered for customization, with an extensive feature set, enterprise-class server architecture, and end-to-end resiliency, ACOM stands as the most complete solution for mission critical communications.
Empower Your Command & Control Center
Enable your dispatch console operators to connect, organize, and inform with ACOM. This platform unites voice and data communications, giving operators the tools they need to orchestrate field responses while enhancing situational awareness and decision-making.
Integrated Command & Control
Today’s field resources require seamless connectivity across mobile devices, IoT, social media, and location services. ACOM is built to support multiple standards, manufacturers, and devices—delivering adaptability for now and the future.
What's New in ACOM Command & Control
- In-built MCX architecture: Compatible with broadband cores and supports MCPTT, MCVideo, and MCData.
- Unified control interface: Radio, telephony, and MCX traffic converge in a centralized hub.
- Future-proof architecture: Built to support private LTE and smooth transition paths for evolving tech.
Core Product Features
- CAD/AVL systems
- Voice recording systems
- Digital I/O
- Video cameras
- Paging
- Remote monitoring
- Voter control
Customization, Evolved
ACOM is built with scalability and customization at its core. Work with our customer fulfillment team to tailor your system—from screen layouts to operational workflows. The UI adapts to your requirements, and the platform evolves with your organization's needs without costly hardware updates.
Powerful Call Management
ACOM enables real-time prioritization and tracking of call activity. With Areas of Interest and Call Stacks, supervisors can monitor traffic and align staffing dynamically based on operational demand.
Smart Audio Routing
Flexible audio routing allows for any input to any output. Scripted audio configuration lets you adjust volume levels based on operator preferences—without the need for code-level changes.
Flexible Access
Profile-based logins allow users to access multiple ACOM systems. Ideal for disaster recovery, interagency coordination, and training simulations. Resources can be added or removed dynamically to adapt to live events.
Bandwidth Efficient
ACOM minimizes IP bandwidth use through consolidated audio streams. Operators can engage with all resources simultaneously without degrading network performance.
Mobile & Remote Support
Set up remote or temporary dispatch positions using just a laptop or tablet and USB headset. Unlike other solutions, ACOM imposes no channel limits—providing full console capabilities anywhere, anytime.
Security with End-to-End Encryption
Communicate securely with built-in DES and AES encryption. ACOM supports key fill devices and remote key management for secure Over-the-Network Rekeying.
Enhanced Broadband Push-To-Talk
Integrate Broadband PTT with existing LMR systems. Consolidate operations with ACOM's support for commercial broadband services, improving productivity through data-centric applications.
High Availability
With dual network and power connections and hot-standby services, ACOM ensures maximum uptime and reliable communications—even during failure events.
Optimal Performance
Built-in diagnostics and web-based management tools help monitor network health and simplify maintenance, ensuring cost-effective, uninterrupted system performance.