Cortex Integrated Communication Control System (ICCS)
Zetron’s Cortex ICCS seamlessly integrates radio and telephony channels—whether hosted in the cloud, on-premise, or in a hybrid configuration—to empower control rooms with full-spectrum communication capabilities. As emergency services face increasing contact volumes and complexity, Cortex provides a unified solution to manage voice, data, alarms, access systems, and video feeds efficiently.
With Cortex, telecommunicators can connect instantly with the public across multiple contact methods while coordinating internally with other agencies for faster, more informed incident response.
Highly Configurable and Integration-Ready
Designed for maximum interoperability, Cortex goes far beyond standard call handling. It offers advanced contact and incident management tools while integrating seamlessly with a broad array of third-party systems. It's ideal for police, fire, EMS, and any agency where situational awareness and speed are critical.
Cortex empowers agencies to scale performance and productivity while maintaining high standards for resilience and response time.
Cortex ICCS Core Features
- Customizable Interface: Fully configurable screens to match user preferences—control layout, tab/dock windows, adjust font size, background colors, and display languages.
- Flexible Deployment: Works seamlessly on desktop or handheld devices using touchscreen or traditional keyboard/mouse inputs.
- Telephony Integration: Compatible with major platforms like Avaya, Alcatel, Cisco, Unify, and MxOne.
- CAD Integration: Open interface for easy connection to existing CAD systems.
- CCTV & Access Control: Live video feed integration, automated screenshot triggers based on inputs like entry buttons or calls.
- Multi-Channel Radio Integration: Supports LTE, UHF, VHF, TETRA, and Marine systems, including advanced features like Priority Dispatch, Talkgroup Multi-Select, Text Messaging, DGNA, and Ambience Listening.
- 3GPP & ESN Ready: Designed for compatibility with LTE and mission-critical communications over networks like Kodiak and ESN.