STREAM: Real-Time Video Streaming for Control Rooms
Zetron STREAM is a live, cloud-based video streaming solution that brings real-time incident visibility directly into the control room. It allows callers to share live video from their mobile devices, enabling telecommunicators to rapidly assess situations, gather key intel, and dispatch appropriate emergency services—saving time and lives.
With STREAM, control room operators can visually identify important details that may be missed or miscommunicated through traditional phone calls, resulting in faster, more accurate decision-making.
Real-Time Situational Awareness
STREAM reduces subjectivity and boosts response accuracy by giving operators a direct view of the incident. It helps deter hoax calls, prioritize responses for critical and vulnerable individuals, and deliver faster, more informed action in the field.
By integrating video directly into the dispatch workflow, STREAM enhances coordination, accountability, and incident intelligence across all stages of emergency response.
STREAM Core Features
- No App Required: Callers stream live video directly through their mobile browser—no downloads needed.
- Cloud-Based Architecture: Secure and scalable with minimal infrastructure overhead.
- Two-Way Text Chat: Enables direct messaging between control room and caller alongside video feed.
- Multi-Channel Communication: Integrates with other dispatch and communication systems seamlessly.
- Built-In Translation: Supports foreign language translation for multilingual incident handling.
- Immediate Evidence: Captures live footage for post-incident review and evidentiary purposes.