Maximize Your Control with MAX Dispatch
MAX Dispatch is a powerful, scalable dispatch console designed for quick implementation and support via the Zetron dealer network. Built with shared components from the MAX solution suite—including MAX Call Taking, MAX CAD/GIS, and MAX Fire Station Alerting—it offers a complete command and control system that grows with your organization’s needs.
Thanks to standard interfaces with leading vendor technologies, MAX Dispatch integrates smoothly into existing environments, offering much more than a standalone dispatch solution.
Beyond Basic Dispatch
MAX Dispatch features an intuitive, customizable user interface, unmatched radio interoperability, and broadband LTE Push-To-Talk (PTT) capabilities. With advanced alerting tools and built-in location services, it’s trusted by public safety, utilities, and transportation agencies for reliable field communications and control.
What’s New in MAX Dispatch 5.12.1
Patching Enhancements
- Dynamic Patch Group Locking – Prevent unauthorized patch changes for operational integrity.
- Stacked Actions – Simplify patch group creation/removal with single-click execution.
- Quick Talk Group Switching – Instantly toggle between talk groups for specific operational scenarios.
- One-/Two-Way Path Selection – Easily define communication direction with Stacked Actions.
L3Harris XL-185 & XL-200 Radio Support
MAX Dispatch now supports L3Harris XL-185 and XL-200 handheld radios via the XL-Link interface. The update ensures seamless compatibility with P25 conventional and trunked architectures.
Core Product Features
Configurable and User-Friendly Interface
With a modern, clutter-free design, dispatchers can focus on relevant tasks while accessing all the tools they need through a single screen. Layouts are fully customizable to match the workflow of different centers and users. Drag-and-drop functionality allows fast connection to seldom-used assets, streamlining operations.
End-to-End Redundancy
MAX Dispatch ensures mission-critical availability with redundancy at every endpoint. Designed to handle single points of failure with zero service disruption, redundancy configurations are customizable to meet your agency’s exact requirements.
Industry-Leading Interoperability
MAX Dispatch supports nearly every major radio interface and protocol, making it one of the most interoperable systems available. Supported technologies include:
- CSSI (analog & P25 conventional)
- EDACS, Smartnet/SmartZone
- P25 DFSI
- DMR AIS Tier II & III
- NXDN
It also supports Push-To-Talk over Cellular (PoC) with Kodiak PTT integration—connecting smartphones to console operators and traditional LMR systems.
CAD system integration is seamless, with APIs that enable AVL, paging, and radio control from your CAD software.
Broadband Push-To-Talk Integration
Broadband PTT allows communications between cell phones and LMR radios—ideal for both mission-critical and non-mission-critical users. Perfect for sectors like utilities, transportation, education, public works, and hospitality, it offers extended coverage where LMR may not reach.
Scalable and Future-Ready
MAX Dispatch is built for expansion—whether you're adding dispatcher positions or new radio interfaces. Zetron continues to enhance its platform with new capabilities based on industry trends and customer feedback.
Integrated MAX Alerting System
MAX Alerting adds automated, programmable alerting tools into the dispatch console. Designed for agencies such as:
- Fire Stations
- Utilities
- Public Agencies
- Schools & Campuses
- Transportation & Road Crews
- Security Services
Features include ramp-up tones, pre-recorded/live voice alerts, lighting controls, garage door triggers, sensor monitoring, and relay integration. No other dispatch system combines robust alerting and voice dispatching in a single, integrated solution.
Zetron Connected Care
Zetron Connected Care offers ongoing support, software updates, hardware protection, and technical training—ensuring MAX Dispatch operates at peak performance for years to come.
MAX Dispatch Documentation
Brochure
Spec Sheet
Zetron Connected Care
Broadband PTT Integration App Note